Qmatic Kt 2595 User Manual ((exclusive)) -

Qmatic KT 2595 is a sophisticated workstation terminal designed to manage customer flow at service points. It allows staff to call, transfer, and prioritize customers within a queue management system. cfm.next-gt.com Key Features & Capabilities Customer Management

6.3 Sound and Volume

• Navigate to Audio > Volume
• Enable Beep on ticket print (recommended – confirms action for visually impaired users).
• Enable Error sound (loud beep when paper low or network down).

The KT 2595 functions as a service point terminal, typically featuring a numeric keypad and an LCD screen to display queue information. qmatic kt 2595 user manual

Standard Customer Journey:

1. Idle screen displays a welcome message (e.g., "Take a number for service").
2. Customer touches the screen → Service categories appear (e.g., "New Accounts," "Cash Withdrawal," "Information").
3. Customer selects a service → The kiosk communicates with the server to get the next ticket number.
4. Ticket prints – showing number, service, estimated wait time (if configured), and counter number.
5. The screen returns to the main menu after 10 seconds or via a "Back" button.

2. DIP Switch Settings

If you need to change the baud rate (communication speed) or configure the interface settings (RS-232 vs. USB), you will need the manual to decipher the DIP switch bank located on the mainboard. Changing these blindly can cause your Orchestra or Qmatic system software to fail to recognize the printer. Qmatic KT 2595 is a sophisticated workstation terminal

3.6. Technical Specifications (summary)

| Parameter | Value | |-----------|-------| | Display | 15” resistive touch (or similar) | | Printer type | 80mm thermal autoload | | Paper width | 80mm or 58mm (with adapter) | | Operating temp | 5°C to 40°C | | Power supply | 24V DC, external adapter | Navigate to Audio > Volume Enable Beep on

We will break down everything from initial setup to daily operations and troubleshooting.