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Guía Completa de Judo Verbal: Domina el Arte de la Persuasión

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1. Don’t be judgmental: Avoid "you" messages ("You are wrong"). Use "I" messages ("I feel").
2. The 5-Step "ART" of Persuasion: Ask, Repeat, Tell, Enter, and Negotiate.
3. The Striking Analogy: Words are like a scalpel. Used correctly, they heal; used incorrectly, they kill relationships.

A diferencia del "karate verbal" (que ataca y escala el conflicto), el judo verbal utiliza la energía del "oponente" para redirigir la situación hacia un resultado positivo. Empatía Táctica: Always respect the intellectual property rights of authors

Book Review: "Judo Verbal" (Verbal Judo)

Author: George J. Thompson, Ph.D. Primary Genre: Communication Skills / Conflict Resolution / Psychology.